Francois Bredenkamp
Senior UX Designer

Experience Strategist with a Service Design Edge.
London-based | Available for contract, consulting, or permanent roles
I take a data-driven, Design Thinking–led approach to crafting user experiences that deliver real-world outcomes. My work is grounded in UX best practice—rooted in user research, refined through rapid iteration, and aligned with business goals from the outset.
With over 20 years of experience across high-impact sectors—automotive, finance, government, and hospitality—I specialise in turning complex systems into streamlined, intuitive interfaces. I work across the full UX lifecycle, from journey mapping and stakeholder discovery through to wireframing, prototyping, testing, and delivery. Every decision I make is guided by evidence—whether it’s derived from behavioural analytics, heatmaps, usability testing or direct user feedback.
At the core of my practice is a belief that great UX isn’t just about usability—it’s about helping organisations execute smarter, faster, and more human-centred strategies through design.
Where I’ve made impact
Publicis Sapient (Nissan GB)
Deloitte UK
TAJ Hotels
Earlier roles
Tools & Training
Nielsen Norman Group
UX Design Certificate
BA in Fine Arts
Proficient in
Core capabilities
Interaction & Visual Design
Clean, component-based UI built for scalability, accessibility and clarity.
User Research & Testing
Qual + quant methods, stakeholder interviews, moderated testing and iterative refinements.
Prototyping & Documentation
 Clickable journeys in Figma with accompanying design rationale and annotations.
Journey Mapping & Service Design
Mapping cross-channel touchpoints and improving operational flow behind the interface.
Collaborative Execution
Fluent working with clients, stakeholders, developers, analysts and product teams. Experienced in Jira, AEM and agile delivery environments.